Privacy Policy

Effective Date: 2024-07-29

This Privacy Policy describes how Tell Zane (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use, or make a purchase from cruviona.top (the “Site”).

1. Who We Are

Company Name: Tell Zane
Website: cruviona.top
Address: 2263 Fairway Drive, Ukiah, CA, US
Contact Email: [email protected]
Contact Phone: 707-468-9889

2. Information We Collect

We collect various types of information from and about you, including:

a. Personal Information You Provide to Us

When you interact with our Site, such as when you make a purchase, create an account, or contact us, you may provide us with personally identifiable information, including:

  • Contact Information: Your name, email address, shipping address, billing address, and phone number.
  • Account Information: If you create an account, your username and password.
  • Payment Information: We collect payment details (such as credit card numbers or other payment method details) which are securely processed by our third-party payment processors. We do not store full credit card numbers on our servers.
  • Order Information: Details about the products you purchase, transaction history.
  • Communications: Records of your correspondence with us (e.g., customer service inquiries, feedback).

b. Information Collected Automatically

When you visit our Site, we automatically collect certain information about your device and your interaction with the Site. This information is primarily used to maintain the security and operation of our Site, and for our internal analytics and reporting purposes. This may include:

  • Device Information: Information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.
  • Usage Information: Information about how you browse and interact with the Site, such as pages or products you view, what websites or search terms referred you to the Site, and how long you spend on certain pages.

c. Cookies and Similar Technologies

We use cookies, web beacons, and similar technologies to collect information about your browsing activity. Cookies are small data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • To Provide and Fulfill Services: To process your orders, ship products, process payments, and manage your account.
  • Customer Support: To provide customer support, respond to your inquiries, and resolve issues.
  • Improve Our Site and Services: To analyze how our Site is used, improve its functionality, develop new products and services, and personalize your experience.
  • Marketing and Promotions: To send you promotional emails, newsletters, and special offers if you have opted in to receive them. You can opt-out at any time.
  • Security and Fraud Prevention: To protect our Site, detect and prevent fraud, and ensure the security of your transactions.
  • Legal Compliance: To comply with applicable laws, regulations, legal processes, and government requests.

4. How We Share Your Information

We may share your personal information with third parties in the following circumstances:

  • Service Providers: We share information with third-party service providers who perform services on our behalf, such as payment processing, order fulfillment, shipping, data analysis, email delivery, hosting services, and customer service.
  • Business Transfers: In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
  • Protection of Rights: To protect the rights, property, or safety of Tell Zane, our customers, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
  • With Your Consent: We may share your information with third parties when we have your explicit consent to do so.

We do not sell, rent, or trade your personal information to third parties for their direct marketing purposes without your explicit consent.

5. Cookies and Tracking Technologies

We use cookies for several reasons, including:

  • Essential Cookies: Necessary for the Site to function properly (e.g., to keep items in your shopping cart).
  • Performance Cookies: To analyze how visitors use our Site and monitor Site performance.
  • Functionality Cookies: To remember your preferences and choices.
  • Targeting/Advertising Cookies: Used by advertising partners to deliver ads more relevant to you and your interests.

Most web browsers are set to accept cookies by default. You can typically set your browser to remove or reject cookies; however, this may affect the functionality or availability of certain features on our Site.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Right to Access: You have the right to request access to the personal information we hold about you.
  • Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
  • Right to Erasure (Right to Be Forgotten): You have the right to request that we delete your personal information, under certain conditions.
  • Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information, under certain conditions.
  • Right to Object to Processing: You have the right to object to our processing of your personal information, under certain conditions.
  • Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
  • Withdraw Consent: If we are relying on your consent to process your personal data, you have the right to withdraw that consent at any time.
  • Opt-Out of Marketing: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions included in our emails or by contacting us directly.

To exercise any of these rights, please contact us using the contact details provided below.

7. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our Site may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children’s Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under 13, we will delete such information from our records.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on this page and revise the “Effective Date” at the top. We encourage you to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: [email protected]
Phone: 707-468-9889
Address: Tell Zane, 2263 Fairway Drive, Ukiah, CA, US